How to update an app on an iPad. App Store does not download applications: what to do? iPhone won't update apps

It's good when the iPhone automatically updates all programs to the latest versions. And the user does not need to constantly monitor the latest in the AppStore, which is very convenient. But such an idyll ends as soon as you notice that the icons of some installations are gray and under them the long-playing inscription "Waiting ...".

In order not to be left with a “bare” phone, carefully read this article, which describes in detail why applications on the iPhone are not updated and how to deal with it.

It is not always the cause of the malfunction in the device, it is quite possible that the App Store server has “fallen”, or some technical work is being carried out. Visit the popular forums for Apple owners, go to the official website of the manufacturer and see the news. If it turns out that applications on the iPhone are not updated because of the supplier company, then read on.

Check internet connection

Since the download is performed only when the Internet is available, interruptions in its operation will manifest itself in the form of the impossibility of updating the downloaded application. If the main source of traffic is mobile Internet, then check the availability of money in the account, the network or the balance of megabytes. In the case of Wi-Fi, you need to make sure that it works properly, connect to another source or test the performance using a different device.

Note! You can call a friend who also uses an iPhone and ask how he is doing with updates.

Stop download

Sometimes it happens that it is not possible to download or update any one program, the icon of which is constantly in the waiting state. The solution to problems, as an option, may be a short-term transfer of the process to pause mode. To do this, click once on the icon and after a few seconds click on it again to restart the installation. Usually, this method helps to get rid of the problem, if not, read on.

Turn on/off airplane mode

This procedure is to reset the packet data transmission. The fact is that the reason why the files are not downloaded may be a system error of the Internet stream. By turning on airplane mode for a few seconds, you will cancel the current data transfer session and by deactivating the function, force the gadget to create a new traffic channel, which will help to cope with the error when downloading updates.

Delete app and reinstall

Perhaps a system failure occurred during the installation, or it was at this time that the program vendor made some changes to the App Store.

To check this option, you need to delete the "hanging" file.

Instructions for iOS version below 13

Press and hold the downloaded update icon for a few seconds until the icon shakes and a small cross appears in the upper left corner. Tap on this cross and confirm the removal of the program. After the procedure, find the remote utility in the App Store and try installing again.

Instruction for iOS above 13

Parallel installation of a second application

To move the installation process forward, you need to do the following: go to the App Store and download any program or game. There are cases when such a trick helps to budge a hung "loading ring". If it does not help, launch iTunes and do the above using the built-in software tools.

Re-login to your account

In the case when the problem has not been resolved, you can use the method of re-authorizing your account. To do this, open the AppleStore, go to the menu where you need to tap on the "Selection" tab.

In the window that appears, all previously saved accounts will be indicated, the system will point you to the one you need, highlighting in bold. You can exit it by clicking on the desired line and confirming the action. Next, you need to log out and go back to the store so that it asks for user authorization, where you need to log in to your account again.

Attention! Before doing such manipulations, make sure that you remember the login and password specified for your Apple ID account.

You won't believe how many iPhone problems a simple reboot solves. It can also help with gray icons. To get started, use a simple turn off and on the device. After loading the operating system, the update process should start.

If this does not happen, do a Hard Reset and when you reboot the device, everything should work. For a hard restart, hold down the "Power" and "Home" keys, keep them in this state until the branded apple lights up on the display. Wait for the desktop and iOs system to fully launch, and then try updating the programs again.

Sync purchases from Mac/PC

If you have tried everything and the problem is not solved, and in addition, the frozen programs cannot even be deleted, use additional synchronization. Launch iTunes on your PC, make sure it is signed in with the same account as the Apple Store. Connect the phone via a USB cable and after the utility sees the gadget, click the "Synchronize" button.

Full reset

Do not rush to do a complete removal of all files and data from the phone, but first of all, reset the network settings of both 3G, LTE, and Wi-fi. You need to go to the settings, then in the "Reset" submenu and in the window that opens, take the appropriate step. If everything is just as sad, then get ready for a radical reset of the device and do not forget to back up all your iPhone data first.

Switching to DFU mode

As a lifeline may be the implementation of this procedure. Connect the turned off smartphone to a computer with iTunes turned on, press and hold the ON keys for 10 seconds. and Home, when the apple appears, release the power button and wait until you enter DFU mode, when the iTunes logo appears instead of the logo with the image of a USB cord. The computer will display a notification that the recovery process has started, after which, you need to exit DFU mode and perform a standard reboot of the phone.

Remove Jaybreak

Licensed programs in 90% of cases are not updated precisely because of the jailbreak. Apple is extremely negative about hacking its OSes and instantly blocks access to servers for all violators. To regain access, you will have to remove Jailbreak from the device. How to do this, it is worth clarifying on forums and specialized resources, since there is no unambiguous algorithm.

Conclusion

These are, perhaps, all possible options for getting out of the situation when applications on the iPhone are not updated. You may have to reflash the device, but the best solution would be to go to a service center, especially if your cell phone is still under warranty.

Video

Users of Apple products often face the following problem: applications in the App Store are not updated. The company itself does not comment on problems with updates and errors when downloading applications. Users have to search for a solution on their own, going through different stages, from simple to complex.

In order to deal with gray icons while waiting, as well as the fact that applications in the App Store on iPhone are not updated, it is better to perform each step in turn, since at any time the download may continue, and the need for further actions will simply disappear.

News tracking

Before you start getting angry at a smartphone or tablet, you need to discard laziness and go to sites with news related to everything related to Apple products. It is quite possible that there will be news about problems with the company's servers or problems that the app store is experiencing. The company will do everything that depends on it, because if applications in the App Store are not updated, it suffers big losses and loses trust, which is not good.

Internet connection test

One of the common reasons why an update problem occurs is the usual lack of an Internet connection or a problem with the wireless network surrounding the user. After all, the icon showing that there is a connection does not mean anything yet. No connection - apps in the App Store are not updated. To eliminate this problem, just open the browser and try to open any page. If everything is fine, then you need to go to the next step.

Stop download

If there is a gray icon that is waiting or downloading for a very long time, then you need to stop the download. Why apps in the App Store aren't updating isn't entirely clear, but if you tap on the icon and stop downloading and then tap again to resume, the app may continue to download and the issue will be resolved.

Turning airplane mode on and off

You can try to resume the download by temporarily switching to the "flight" mode. To do this, you need to swipe from the bottom up and click on the icon with the plane. After a few seconds, you need to turn off the mode again by pressing it again.

Uninstalling the app and reinstalling

If applications are not updated through the App Store, then a complete uninstallation followed by reinstallation can help. To do this, hold your finger on the application icon and go into edit mode. After tapping on the small cross that appears, the application will be deleted. You can now launch the app store and reinstall.

Reauthorization

You can bring a frozen application back to life by logging out of your account and logging back in. To do this, you need to open the application store and go to the "Selection" tab. Here you need to tap on the account name and select "Exit" in the window that opens. Here you will also need to re-login to your account, and then try to download the application again.

Device reboot

If apps in the App Store are still not updating, restarting your smartphone or tablet may be another treatment option. To do this, hold down the power key and turn off the device. After it is enabled again, the application can continue its installation.

Synchronizing purchases with a computer

If the above steps did not solve the problem, and the applications are still not updated, you need to sync your device with the version of iTunes that is installed on your desktop computer. To do this, the device is connected to a PC running the application. You need to make sure that you are logged into your account correctly. The accounts on the mobile device and the computer must match. You need a "Synchronization" item.

Reset

The cardinal way to help resume the download is a complete reset of the device. First of all, the network settings are reset. If it doesn't help, then you will have to reset all settings. Before doing this, be sure to back up all the necessary data.

DFU mode

This is the last hope. Why aren't apps updated in the App Store? It could be a firmware issue. This mode is necessary in order to restore this very firmware. The device connects to a computer running iTunes. Then you need to hold down the power key and immediately after that - Home. After 10 seconds, the device should reboot. The keys must be held until the company logo appears on the screen. At this point, you need to release the power button, and continue to hold Home until the iTunes logo appears. After a message appears on the computer stating that the device is in recovery mode, you can exit DFU. You need to hold both keys again for 10 seconds before rebooting the smartphone or tablet.

Just now, I was “lucky” to find that the iPhone 6S Plus suddenly stopped downloading applications and even downloading updates to already installed programs. During the subsequent blitz-google, it was also revealed that this problem is not at all new and by no means exclusive, and users, both foreign and domestic, are already discussing options for its solutions in social networks and forums.

By carefully studying a fairly significant number of useful (5%) and useless (95%) posts, we managed to identify a number of objective factors that could potentially prevent the iPhone 6S Plus from downloading any application or update (provided, of course, that the smartphone is working normally, not was damaged, they didn’t drop it and didn’t bathe it, otherwise it’s better to go here right away - http://wefixit.com.ua/remont-iphone).

These factors are the following:

• Apple performs scheduled maintenance and/or updates to the App Store system;
• there are problems connecting to the Internet, and the smartphone cannot access Apple servers;
• iPhone 6S Plus has settings that restrict the download or update of certain apps.

As you can see, nothing previously unknown and particularly complex is observed. Nevertheless, experience suggests that the list of probable reasons why the iPhone (not only 6S Plus, but any other) may refuse to download something does not interfere with expanding it a little, just in case, thus adding to the list of their solutions, due to already known and proven options.

So, what to do if iPhone 6S Plus won't download and/or update apps. In order:

• if the application or update is completely new, then you can just wait a bit with its installation, and download it not when everyone rushed to download it, but a little later. If that doesn't help, then...

• restart smartphone. If software malfunctions are the cause of the problem, then they can be eliminated by the most common reboot.

• check the time and date. If they are not displayed correctly, then this may be the cause of errors in synchronizing the smartphone with the Apple server, and the latter simply will not allow you to download the required update. That's why we tap Settings » -> « Main » -> « date and time “, check and then try to download/update the app again.

• download/update software via iTunes.

• in some cases, problems with downloading applications can be solved by re-subscribing (i.e., you must first unsubscribe, then subscribe again) in the App Store. To do this: open the App Store, go to " Settings ", click" iTunes Store App Store ", then your Apple ID And " View Apple ID " , In chapter " Subscriptions» Tape « Manage ", we find" App Store “, cancel the subscription and then renew it again.

• we reconnect to the wireless network, in most cases the problem with downloading data is solved simply by turning off and on the WiFi module of the smartphone.

• install the latest version of iOS on your 6S Plus.

• if none of the listed methods had the desired effect, you may need to reset all iPhone 6S Plus settings and reconfigure restrictions, click " Settings » -> « Main » -> « Reset » -> « Reset all settings «:

In this manual, I have collected all the problems I know about downloading applications from the App Store and how to solve them.

Problem 1: Apps download slowly

The problem is either in the App Store or the provider. In particular, a global problem occurred after the release of iOS 9.0 firmware. Applications for many people in Russia downloaded very slowly.

You can try specifying DNS Google (8.8.8.8, 8.8.4.4) or Yandex (77.88.8.8, 77.88.8.1) in the settings:

Also a simple option to try is rebooting the router. Perhaps this is some local problem with the current connection.

Problem 2: Apps won't download/update at all

Instead of downloading from the App Store, we constantly see a ring that is spinning. On the desktop, the icons are dim and below them is written “Waiting”.

From experience, in this case, the problem can be anything. :) But the ways to solve it are obvious. We do it in order.

a) We cancel the download of all applications in the App Store in the section with updates (or from the application page). And try to update/download again one by one.

b) Turn off and then turn on the iPad.

c) If it doesn't help, go to the App Store. Log out and log in again with the same account. Let's try to download again.

If the problem is not global, then these three points should be enough to successfully solve the problem.

Problem 3: Program loading failed. The program could not be loaded at the moment

Other problems related to the inability to download or update applications

First, make sure that this is not a global problem. There is a useful link on the Apple website that shows the status of all systems. Opposite the App Store there should be a green square.

As a rule, in all cases they help: rebooting the tablet, router and re-logging into the App Store. But if that doesn't help, then try:

Settings->General->Reset->Reset network settings. After that, you will need to reconfigure Wi-Fi (enter the network password).

If this did not solve the problem, then maybe you have done a jailbreak and some tweaks are interfering? Here you are to blame - you may need a complete flashing.

Another option is to try connecting to a different Wi-Fi network. Try downloading/updating apps at a friend's place (preferably with a different ISP). If everything works fine at his house, but not at yours, then it's either in your provider or in the router settings.

If it is possible to switch to 3G/LTE, then try downloading/updating a small application over the cellular network. If everything is fine, then again the problem is either in the provider or the router.

What to do, if you've tried everything but one particular app doesn't want to download or update? You can try to download/update it in iTunes, and then add it to your iPad/iPhone/iPod Touch via synchronization. This is if you have sync configured.

Articles and Lifehacks

It is not uncommon for owners of iOS devices to encounter problems downloading or updating games and apps from the store. What to do if the App Store won't download apps?

Solution

• To get started, you should log out of your account, restart your device and log into your account again; most of the time it helps.
• You can also try to check if there is enough memory in your smartphone or tablet.
• Another action that sometimes helps is to reset the network settings.
• To do this, go to the main settings, and from there - to the "Reset" menu. Select reset network settings.
• A more radical way is to roll back the device settings to the factory state - however, do not forget about the preliminary backup, otherwise all important data will be lost.
• Normal synchronization with iTunes on a computer can help.
• Finally, if the issue still persists and the App Store is still not downloading apps, it's a good idea to contact support. It remains to be hoped that in subsequent versions of the operating system, its developers will take care of fixing the problem.

Is it possible to get rid of the problem

So, if a person is faced with the problem of downloading programs from the store, he is advised to do the following.

Go to the settings of your smartphone or tablet and turn on "Airplane Mode" (in English - "Fly Mode") by placing the slider on the right to the active position.

You can also switch to this mode from the Control Center from the home screen.

As soon as airplane mode is activated, the user will see an airplane icon, and the error message will disappear from the screen. Turn it off after 15 seconds.

Most likely, the person will no longer face the problem of downloading and updating applications from the store.

In conclusion, we note that the airplane mode has other useful functions.

• Firstly, it is used for its intended purpose, that is, in an airplane at the direction of the airlines. As soon as this mode is activated, any connection becomes unavailable to the owner of the device (although, if desired, he can separately turn on Wi-Fi or Bluetooth).
• Secondly, it is often activated in order to keep the battery charged as long as possible.